We've made this guide simple so you can quickly find the help you need.
If you don't see your question here, feel free to contact our support team – we're always happy to assist you!
Clone Creation
Creating a clone is simple and intuitive. You can do it in the Telegram Bot.
Subscribe to the NomixCloner Announcements channel to know the latest news & updates.
To see the full process in action, check out our quick video guide: Watch: How It Works
For Android:
Most Android phones that can run the original app will work for cloning. Some brands (e.g., Redmi) may cause minor issues on the backend. We run our tests primarily on Pixel, Huawei, and Samsung devices — but using those is not required.
For iOS:
Your iPhone or iPad must have the palera1n jailbreak.
Device requirements:
- iOS 15 or higher
- Devices supported:
- iPhone 6s – iPhone X
- iPad mini 4 – iPad Air 2
These requirements come directly from the palera1n jailbreak tool.
More details here: Cloning on iOS – Full Guide
To unlock unlimited cloning, simply purchase our premium subscription.
Learn more and subscribe here: Get Unlimited Cloning
iOS clones usually take less than 1 minute. Android clones take about 7 minutes on average, depending on the APK and version. There may be a waiting line if multiple users are cloning at the same time.
Yes! We offer a batch cloning feature for both Android and iOS. It allows you to create and manage multiple clones in one go, saving time and effort. Kindly note the lines are separate for batch cloning and for manual cloning.
Learn more:
Need faster cloning with no wait? You can upgrade to a private server, where:
- You’re the only one in line
- Clones are generated x4 times faster
- Clones are processed in parallel so the total time is reduced
Just contact our support agent and they’ll help set it up for you.
Cloning time can vary depending on server load. When many users are running clones at the same time, it may take longer than usual to complete your request.
What you can do:
• Try again during off-peak hours when fewer users are cloning.
• Use batch cloning: The wait time is longer, but you’ll receive up to 200 clones at once after the process completes — ideal for large-scale needs.
• Upgrade to a private server: No queues, faster processing, and consistent performance. Perfect if you need speed and reliability.
If you want to update the APK version, change the proxy, modify the location, or adjust any other settings of an existing clone — you don’t need to create a new one from scratch.
Here’s what to do:
1. Go to the clone you’ve already created in the bot.
2. Click the “Recreate Clone” button.
3. Adjust the settings as needed and generate an updated version.
This saves time and keeps your workspace organized while still giving you full control over the clone’s configuration.
Subscription and Payment
We accept cards, PayPal, and cryptocurrency for private servers and subscriptions.
Yes, subscription is charged monthly unless you cancel it manually.
1. I received an error: U-number: ERR-WF
What it means: This is a Wrong Format error.
How to fix: Please ensure you are entering only the pure license key, without any extra characters or spaces. Double-check that you didn’t copy and paste anything additional before or after the key.
2. I received an error: U-number: ERR-NE
What it means: This is a Network Error.
How to fix: This usually resolves itself with another try. Please re-enter your license key. If the problem continues, contact our support team for assistance.
3. I received an error: U-number: ERR-IN
What it means: This is an Incorrect Number error.
How to fix:
- Ensure you’re using a license key purchased specifically for our service.
- Double-check that your subscription is still active — keys are valid for one month only.
- If you recently purchased a subscription and still see this error, contact our support team — we’ll verify the key on our side.
Batch Cloning
Check out our detailed walkthrough for batch cloning and installation:
If you still encounter issues, feel free to reach out to support with a screenshot or detailed description of your setup.
If you just want to download the clones (without installing them), you can absolutely do that.
Here’s how:
- Open the JSON file you received after batch cloning in any text editor (like Notepad, VS Code, or TextEdit).
- Inside the file, you’ll see a list of direct download links — one for each APK.
- Simply copy and paste the links into your browser to download the clones manually.
If you received a message:
“📦 Batch cloning request was completed!
Successfully created: *** clones
Errors: ***”
This means some of the clones in your batch were not created due to errors.
Common causes:
- Incorrect input in the CSV file
- Using an unsupported app version — for example, if you entered Instagram 362.1.1, but we only support Instagram 362.1.0, the clone will fail
- Formatting mistakes in the CSV (e.g., missing or misaligned fields)
- You exceeded the limit of batch cloning per day
How to avoid this:
- Double-check that every entry in your CSV matches the supported versions and structure of our service
- Refer to the list of app versions we currently support
- If you exceeded the limit, try again tomorrow.
Still having issues? Send us the following for review:
- Your original CSV file
- The final JSON output file
We’ll help troubleshoot the problem and get you back on track.
If you received a message: “Download failed”, it usually means the download link has expired.
Important: Batch cloning download links are valid for up to 72 hours. After that, they automatically expire for security and performance reasons.
What to do: You’ll need to re-create the batch cloning request and generate a new download link. We recommend downloading your clones as soon as possible after receiving the JSON file to avoid this issue in the future.
Troubleshooting (Most Common Errors)
If you see the message: “Error downloading app” while trying to install a clone on iOS, it’s likely due to the device screen turning off during the process.
Make sure your screen stays ON the entire time the app is downloading. If the screen goes off or the device locks, the installation may fail.
If your clone crashes on iOS, please follow these steps:
- Ensure your device has a proper palera1n jailbreak and TrollStore installed.
- Ensure it’s a supported device and iOS version — see full requirements here: Cloning on iOS – Requirements
- Make sure your device has no tweaks installed and no Crane installed.
If you’ve followed all of the above and the app continues to crash, send us a screen recording of the issue.
This error often happens if your device has tweaks or Crane installed.
Solution: Remove any tweaks and Crane, then try installing the clone again.
Reddit clones require Chameleon Mode to work.
You can enable it in the bot settings.
1. Download the original Reddit APK from our website:
Get Reddit with Chameleon Mode
2. Delete the Reddit app if you installed it from the Play Store — it may conflict with the clone.
Important: After downloading our version of the original Reddit, open it at least once before running the Reddit clone.